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Refund Policy

  • Product prices are inclusive of GST.
  • Online orders are not returnable and nonrefundable. If a case arises where the customer has paid more than the price mentioned on the medicine box, the amount will be adjusted in the next order.
  • Orders purchased from our pharmacies can be returned or exchanged within 3 days of sale.
  • To return a product, please visit your local Meri Pharmacy. Original receipt is mandatory for returns, exchanges and any complaints.
  • Refrigerated items, loose tablets or capsules, inhalers, sprays, appliances, test strips, baby care, surgical, dermatology products and baby milk are neither returnable nor exchangeable.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Meri Pharmacy is not responsible for any side effects or reaction to medicine. You must always consult your doctor before taking any prescription medicines.
  • Customer data will be used for sharing promotions, offers and research.


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For more information or if you have questions, please contact us by e‑mail at

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